BEYOND WORDS FOR MANAGERS

Beyond Words for Managers can greatly improve communication and interpersonal skills with any employee.

Can you imagine a situation where you could communicate with an employee without saying a word? Or, create an environment where an employee would feel comfortable? Well now you can!

Day after day, your employees are communicating with you through their body language – and you are communicating back to them through your body language.

Recognizing the most common body language cues can help you to understand what an employee may be thinking, but not necessarily saying. More importantly, learning body language cues can help you communicate with them more effectively.

KEY LEARNING POINTS

Understand the key body language cues that communicates that you are not only hearing an employee’s words, you are sincerely listening.

Improve communication between management and every employee.

Express yourself in ways that conveys likable qualities.

Learn about the importance of facial expressions, hand cues, body positioning, and more.

Includes a Comprehensive Discussion Guide
Running Time: 17:41 minutes
Copyright Date: 2007

Style:
• Dramatic Presentation
Uses:
• Management Training